Job Description

Red Stag Fulfillment is an order fulfillment company for online retailers and ecommerce businesses.  Headquartered in Knoxville, Tennessee, we were founded by ecommerce entrepreneurs who wanted to redefine the 3PL experience for clients and employees. By leveraging technology to ensure reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment company, and we are itching for more.

This position for Human Resources Manager is at our Knoxville, TN facility. The HR Manager will provide daily support on all people-related matters at Red Stag Fulfillment.  As a rapidly growing company, we are looking for a people expert who is skilled in on-boarding and relationship building, while understanding the importance of compliance.  You will serve as a one-stop shop for employees’ needs. If you are a creative thinker looking to challenge the HR status quo, we want to hear from you!

Job Description

Essential Responsibilities:

• Manage the day-to-day administrative HR functions of the Knoxville, TN facility.
• Offer availability for daily questions and face-to-face support.
• Maintain ongoing relationships with employment agencies.
• Continuously improve hiring processes to create a one-of-a-kind experience.
• Address all employee concerns to include conflict resolution, investigations, and discipline.
• Prepare offer, discipline, and termination letters.
• Administer policies and procedures.
• Prepare written communications to employees on HR related changes and initiatives.
• Maintain personnel databases.
• Create and maintain employee files.
• Complete employee verification requests.
• Build trusted relationships with managers and staff.
• Assist with employee benefits administration.
• Partner with our team members to make our culture come to life through employee engagement initiatives and programs.
• Track, analyze, and report employment metrics.
• Prepare payroll and respond to inquiries.
• Help maintain staffing headcount needs.
• Attend weekly OPS staff meetings.
• Review EOD reports.
• Spearhead leadership coaching.
• Focus on diversity and inclusion throughout the organization.
• Administer quarterly culture surveys.
• Manage leaves of absence paperwork for employees.
• Responsible for OSHA reporting and workman's compensation.
• Manage ADA accommodations.
• Responsible for hourly compensation planning and analysis.
• Maintain performance reviews and data.

Qualifications/Requirements:

• Prior HR experience – Specialty in staffing is a plus.
• Understanding of HR policies, procedures, best practices and current regulations.
• Sound judgment and problem-solving skills.
• Excellent communication skills (written and verbal).
• Technical knowledge of on-site management.
• Highly organized.
• Working knowledge of Microsoft Office, especially Excel.

Desired Characteristics:

• Embody our culture of humility, excellence, and respect.
• Customer Focused – this position serves our most valuable asset, our employees.
• Ready for responsibility – we have high standards and expect you to own your areas.
• Growth mindset – setbacks are inevitable, and we would prefer that you see them as opportunities to learn, instead of signs of your fixed limitations.
• Detail oriented – lots of paperwork and other administrative work with this gig, so you will need to enjoy crossing t’s and dotting i’s.
• Love technology – our entire business is built on and facilitated by technology, so you will need to love it (at work and in your spare time).
• Honesty – we expect you to be honest with us, and you should be prepared for us to be honest with you.
• Humility – we love what we do, but it’s not always glamorous.

Travel Requirement: None

Remote Work: None

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