Record Money transactions for the Service Department, Answer phones, and File Repair Orders.
Good phone etiquette and good with numbers. Some experience necessary
Qualification
Education
High school diploma or the equivalent.
Other:
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Customer service skills Excellent attention to detail and organization skills, excellent math skills.
Physical Requirements
Sitting
on a regular basis
for prolonged periods
Standing
on a regular basis
Bending, twisting and or stooping
on a regular basis
Kneeling and or Squatting
some
Lifting
infrequently
Reaching and or lifting overhead
on a regular basis
repetitive hand/finger movement
for prolonged periods
Grasping/grabbing with hands
on a regular basis
Expectations
General Expectations
****Must be able to follow detailed instructions and communicate effectively both orally and in writing
Must be organized and able to work to specified deadlines
Able to work on computer(s) for long periods of time in a office environment
Must exhibit patience an tact in dealing with Customer and fellow employees
Review and analyze actions at the end of each day, week, month, and year to determine how to utilize time effectively.
Understand the dealership's terminology and methodology.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.