Benefits:

Simple IRA matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

We have an immediate opening for a referral coordinator to join our team at REACH Therapy Services in Hot Springs, Arkansas.

Reach Therapy Services has locations in Conway, Searcy, and Hot Springs where we provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services. We pride ourselves on being a very supportive and collaborative clinic. You’ll find very strong teamwork and communication between our clinic directors, providers, referral coordinators, and billing specialists.

We offer competitive pay rates, benefits, and an enjoyable work environment. Bilingual candidates who speak Spanish are encouraged to apply.

Key responsibilities include:

Medical record management

Processing referrals

Updating prescriptions

Providing customer support both in person and over the phone

Greeting and checking in patients

New patient intake coordination

Managing phone calls and correspondence (e-mail, letters, packages, etc.)

Coordinating schedule changes

Verifying insurance benefits with carriers

Reviewing insurance coverage and patient financial responsibility with caregivers of new patients

Learn and understand various funding options available for families

Educate families and assist with applying for these funding options

The ideal candidate will display strong skills in:

Time management, organization, and prioritization

Attention to detail & accuracy

Verbal and written communication skills

Teamwork and relationship building

Flexibility to work well both independently and as a member of a team

Results-oriented, self-motivated

Working knowledge of EMR systems

Strong computer and keyboard skills which includes MS Word, Excel, and Outlook

Excellent interpersonal and communication skills (both written and oral) when working with patients or co-workers

Excellent customer services skills to interact with patients in a positive, cooperative, and courteous manner

Experience:

EMR/EHR system (required)

Computer use (required)

Job Type: Full-Time

Schedule:

Monday to Friday, hours flexible

Education:

High School Diploma, GED