Job Description
The Regional Homeowner Association Manager provides management, direction, and leadership to maintain and operate a portfolio of HOAs for DWH in a region that includes Raleigh, Charlotte, Atlanta, Nashville, Indianapolis, and Minneapolis. Responsibilities include working closely with third-party management companies, internal stakeholders, association members, and/or developer representatives to manage the associations. The ideal candidate must have prior experience collaborating with HOA management companies and association members and a thorough understanding of how to help with planning, organization, budgeting, decision-making, and problem-solving skills to navigate the unique and sometimes challenging HOA environment successfully.
Responsibilities:
Leadership and Relations: Lead communication and coordination with HOA management companies, association boards (ARC/ARB, transition boards), directors, and members to ensure effective community operations.
Management Company Oversight: Hire, manage, and evaluate HOA management companies, ensuring they meet performance standards, handle maintenance contracts, and enforce community legal documents (rules, bylaws, covenants).
Financial Management: Oversee HOA financials, including budgeting, financial statements, reserve studies, and capital contributions. Ensure accuracy and alignment with community goals.
Property and Community Inspections: Conduct regular property inspections and manage follow-up on issues. Ensure all common areas and amenities are maintained.
Legal and Regulatory Compliance: Guide enforcement of community legal documents and ensure adherence to state statutes and regulations. Assist with turnover of community assets and transition to HOA responsibility.
Board and Member Engagement: Act as liaison between HOA members, management companies, and team members. Lead HOA board meetings, budget ratification, and other important community events.
Architectural and Maintenance Oversight: Manage architectural review processes, assist with ARC/ARB applications, and ensure proper maintenance of individual yards and common areas.
Documentation and Reporting: Maintain and organize HOA legal documents and other essential records. Review and approve reports, agendas, and mass communications to the community.
Communication and Process Improvement: Develop and implement processes for communication between HOA management and members. Facilitate smooth operations and ensure member concerns are addressed in a timely manner.
Training and Knowledge Management: Stay up-to-date with industry trends, regulations, and best practices to effectively manage and support HOA activities.
Qualifications
Extensive experience as an HOA manager, managing various community properties and associated infrastructure, including but not limited to open space, trail systems, playground amenities, and pools
Proven experience in coordinating and managing HOA management companies, contracts, financial reports and analysis, reserve studies, board meetings, and turnover process
A bachelor's degree in business, finance, or a related field is preferred
Ability to communicate effectively and concisely, both verbally and in writing, including leading board meetings and member meetings
Must be detail-oriented and a problem-solver able to deal with complex situations
Strong working knowledge of customer service principles and practices
Ability to read, analyze, and interpret technical procedures, contracts, financial reports, regulations, and other documents with similar complexity
Computer literacy, including word processing, spreadsheet analysis, project scheduling, and data management software
Works well both independently with minimal supervision and in a team environment
Ability to travel to sites on an as-needed basis. A minimum of two trips to each of the cities each year is expected
Additional Information
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What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.