Regional Manager

Stretch Zone - 1069

Regional Manager

Ashburn, VA +5 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Base salary depending on experience

    Percentage of Studio Net Sales

    Bonus based on sales targets

    Competitive salary

    Paid time off

    Training & development

    Wellness resources

    Position Overview

    The Regional Manager (RM) is responsible for the successful operations and financial accountability of your district. The RM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The RM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The RM regularly communicates with the franchisee and corporate as scheduled and when necessary. The RM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone® brand by ensuring every member receives the highest quality service and experience.

    Responsibilities:

    Providing in-depth analysis of studio metrics and Key Performance Indicator (KPI) trends

    Sales comparisons over extended periods

    Lead generation through marketing and events

    Client retention and satisfaction

    Refunds/returns

    Closing percentages

    Projections

    Develop a strategic plan of action for business development

    Additional Responsibilities

    Creating weekly meeting schedules with a clear plan of action for each studio

    Monitor schedules to ensure we are properly staffed

    Assess the performance of Lead Sales Associates daily and hold them accountable to daily sales goals

    Have a presence in studios daily, coaching, developing, and ensuring proper daily operations

    Ensure all reports are sent and accurate daily

    Track employee time clocks and utilization

    Consistent communication with corporate to ensure you are up to date with all initiatives

    Handle all higher-level customer service requests

    Daily, weekly, and monthly accountability of sales goals

    Develop marketing strategies

    Qualifications

    Experience in multi-unit management

    Strong sales background with proven success in previous roles

    Ability to develop and execute a high-level business plan

    Ability to set clear goals and have accountability for achieving them

    Ability to articulate variances in revenue/sales/expenses versus budget

    Ability to think critically and solve unexpected problems quickly

    Stretch Zone Overview

    Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.

    Our clients enjoy an increase in athletic performance and range of motion, as well as reduced stiffness and improved reaction time.

    Check out more about "Our Method" - https://www.stretchzone.com/our-method

    Stretch Zone Clientele

    Stretch Zone has helped 535,279 clients feel and perform their best!

    Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP.

    This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.

  • Locations
    Bethesda, MD • Potomac, MD • Gaithersburg, MD • Ashburn, VA • Reston, VA • Vienna, VA