Regional Operations Manager - Doorstep Trash

Community Concierge Services LLC

Regional Operations Manager - Doorstep Trash

Atlanta, GA +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Company car

    Competitive salary

    Paid time off

    401(k) matching

    Bonus based on performance

    Dental insurance

    Flexible schedule

    Free uniforms

    Health insurance

    Opportunity for advancement

    Training & development

    Vision insurance

    Community Concierge Services (CCS) is growing quickly in the across the US. CCS provides doorstep waste and recycling solutions to apartment communities 5-7 days per week and is currently looking for a motivated individual to help drive the operations teams in managing evening valet trash operations. We are looking for the right person for this role based in Atlanta, GA and/or Orlando, FL. The right candidate will have experience in managing within the blue collar space with experience in doorstep trash preferred. This role will require regular travel across multiple districts within assigned region and at times extended overnight travel. You must not be afraid to get your hands dirty.

    We are looking for individual(s) who embody our core values:

    Leading from the Front

    Extreme Ownership

    Mutual Respect

    Building Relationships

    All in

    The primary responsibilities include:

    Traveling to various markets on an as needed basis to ensure all SOPs are being followed

    Fostering relationships with your management team and developing them into better leaders while driving productivity.

    Holding regular meetings with your teams to ensure the boat is rowing in the same directions

    Ensure oversight over all accounts within your region traveling as needed to ensure client satisfaction and operational excellence.

    Proactive thinking/problem solving to quickly and responsibly resolve any and all issues relating to service/staffing.

    Ensure that all routes are covered with porters and fill in routes as needed on assigned properties.

    Work with current porters to ensure that all CCS expectations are being met/quality audit checks.

    Work with Vice Presidents of Operations to restaff when needed.

    Problem solve issues with managers and porters during valet trash service

    Perform Service Audits on properties after porter has completed route

    Assisting in rolling out new communities including distributing containers/marketing materials/ staffing communities.

    Complete oversight of payroll within assigned districts.

    Workload

    This role requires a non-traditional work schedule. When you are not visiting with clients, staff or interviewing new staff you will be able to work at your own pace throughout the morning and afternoon in a remote capacity. Our prime working hours are between 6pm and 1am nightly with a target completion time of 11:30pm. This is a cyclical business and dependent on part time employees so the hours can vary in the evenings. We work until every single route is completed. You will be required to travel up to 75% of the time within your districts and at times this may be for extended periods of time.

    Please note that during the first 60 days you will be working as a district operations manager before transitioning into regional role. This will allow time to acclimate to our operating system and procedures while learning the business from the bottom up.

    CCS will provide:

    Company truck

    Company gas card/expense account

    Healthcare, Dental and Vision

    Matching 401k (once eligible)

    Paid Training

    -The ideal candidate will be detail oriented, well versed in time management, ability to clearly communicate both in writing and orally, be able to handle physically demanding work for extended periods of time, willing to grow with a rapidly expanding company.

    We look forward to hearing more from you and going over this position in more depth/answering any questions during the interview process.

    Job Type: Full-time

    Flexible work from home options available.

  • Locations
    Orlando, FL • Atlanta, GA