Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Are you a dynamic leader with a passion for driving operational excellence across multiple locations?

Hand & Stone Massage & Facial Spa is a leading spa franchise with over 600 locations across the U.S. and Canada. We’re seeking an experienced and results-oriented Regional Spa Manager for our Jacksonville market to oversee a portfolio of spas (Atlantic Blvd, Mandarin Blvd, & St. John's Town Center) and ensure their continued success. This role is perfect for a motivated professional who thrives on leadership, performance optimization, and fostering team growth. This is an on-site position.

What We’re Offering

• Competitive salary with performance-based bonuses
• Opportunities for career growth and advancement
• Benefits- Medical, Dental & Vision -Generous PTO (17 days!) -401K with 4% match from the company
• Growth potential in a dynamic and supportive environment
• A chance to shape the success of multiple locations
• Employee discounts and wellness benefits
• A supportive and collaborative corporate culture

What You’ll Do As the Regional Spa Manager, you’ll oversee the performance and operations of multiple spa locations within your assigned territory. Key responsibilities include:

• Drive Performance Excellence:

• Utilize KPIs to assess operational strengths and weaknesses.

• Develop and implement action plans to improve performance across locations.

• Conduct detailed analysis of sales, marketing, and operational data to identify opportunities for growth. -Staff Development & Training:

• Conduct in-spa training sessions, role-play scenarios, and regional operational training programs.

• Mentor and guide spa managers to enhance leadership skills and achieve their goals.

• Foster a culture of motivation, accountability, and high performance.

• Operational Leadership:

• Maintain detailed and organized files for each spa in your territory.

• Monitor and optimize budgets, staffing schedules, and inventory management.

• Ensure compliance with company policies and state/local regulations.

• Collaborative Communication:

• Work closely with Training, Marketing, and IT departments to align regional goals with company-wide initiatives.

• Act as a liaison between spa managers and the corporate team to address needs and opportunities.

• Customer-Centric Focus:

• Support spa teams in delivering exceptional guest experiences.

• Ensure that cleanliness, ambiance, and customer satisfaction are consistently prioritized.

What We’re Looking For

• Experience: -3–5 years of multi-unit management experience in the spa, salon, wellness, retail, or hospitality industry.
• Strong track record of improving sales and operational performance across locations.
• Leadership & Communications Skills:
• A motivating leader who excels in mentoring, coaching, and team success.
• Exceptional organizational and problem-solving abilities.
• Business Acumen:
• Proficient in analyzing data and leveraging KPIs to inform strategy.
• Experienced in developing and executing performance improvement plans.
• Adaptability:
• Comfortable with travel to oversee spa locations in your region.
• Flexible and resourceful, with the ability to address challenges effectively.

Join Our Team If you’re ready to lead a team of talented spa professionals and make a meaningful impact across multiple locations, we’d love to hear from you! At Hand & Stone, you’ll have the opportunity to grow your career, shape the success of your region, and contribute to a company that values wellness and excellence.

Apply today and step into a rewarding career as a Regional Spa Manager!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.