Numotion aims to be the most responsive and innovative company to do business with. With more than 2,000 employees and over 140 locations nationwide Numotion is the premier mobility and rehab equipment supplier, and remains committed to a strong local focus. We are seeking an organized, motivated individual to join our team.
SUMMARY OF RESPONSIBILITY:
The Reimbursement Supervisor is responsible for overseeing the day to day operations of assigned regional billing center staff in achieving accounts receivable financial goals. This position will ensure the delivery of quality service and results through training, adherence to company best practices, and development of staff on a continual basis. This position strives to fulfill the mission of Numotion, Inc. at all times while at work.
Essential Functions:
- Oversees day to day schedule, assignment of work, direction and development of staff in achieving financial results as a primary function.
- Directly manages 8-12 staff.
- Trains regional billing center staff to meet performance expectations.
- Maintains staff attendance functions; oversees time cards and time off requests.
- Independently makes decisions on the majority of write-offs and adjustments, with authority to approve up to $500 per claim.
- Evaluates staff performance; 90-day and annual reviews.
- Performs staff discipline as needed.
- Provides final recommendations on hiring to the Reimbursement Manager; solicits final approval.
- Notifies Reimbursement Manager of account receivable challenges and payer trends.
- Responds to and resolves incoming phone calls and emails from internal and external customers.
- Ensure all billing and collections practices follow company best practices, as well as state and federal regulations.
Other Functions:
- Assists in BCC workloads for the department during staff absences.
- Oversees assembly and analysis of files for audits.
- Attend payer seminars and educational events
- Participates in a leadership role in staff meetings.
- Reviews industry literature and communicates pertinent information to direct reports.
- Mentors Billing & Collections Coordinators, and identifies those that are promotable.
- Perform related duties as required.
Required Skills
QUALIFICATIONS AND COMPETENCIES:
- High School diploma/GED required; Associates degree preferred.
- Minimum three years of related experience required, with a minimum of two years successful experience as a Billing & Collections Coordinator II.
- One year of supervisory experience preferred.
- Able to effectively delegate work assignments fairly and appropriately.
- Collaborates effectively with other management teams, as well as other groups and teams throughout the organization.
- Able to accept accountability and demonstrates a willingness to seek solutions rather than find fault with others.
- Conducts self appropriately in different professional settings.
- Demonstrates advanced skills and knowledge to perform job successfully.
- Proficiency in Microsoft Office Suite required.
- Ability to establish and maintain effective working relationships with individuals and groups, both professional and non-professional, co-workers, management personnel, the public and others.
- Ability to work in a fast-paced environment and juggle multiple priorities.
- Able to think quickly, assess a situation and make a sound decision.
- Solid written and verbal communication, listening, organization and priority setting skills.
- Listens well and retains instructions; accepts constructive feedback from supervisor.
- A track record of being consistent with attendance and prompt arrival at work and meetings.
- Understands and is aware of budgets and/or financial goals.
- Plans and organizes effectively to achieve productivity goals.
- Able to use technology to optimize efficiency and effectiveness.
- Ability to perform job with integrity and values consistent with the Numotion Mission.
At Numotion, we are committed to meeting the needs of those we serve, and our employees. Working for Numotion, you will receive a competitive wage and benefits, including medical, dental and vision insurance, short or long term disability, a 401 K plan and life insurance.
Numotion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability status.
Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Required Experience