Job Description

SALES MANAGER JOB DESCRIPTION

QUALIFICATIONS

·       Minimum of 3+ years kitchen and bathroom sales experience

·       Be knowledgeable about the Kitchen and Bath products

·       Maintain contact lists and follow up with customers to continue relationships

·       Strong and current knowledge of kitchen and bath products

·       Knowledge of construction processes and field experience an asset

·       Ability to handle multiple projects, prioritize tasks, problem-solve, work quickly and accurately within deadlines

·       Professional customer service skills

·       High level of flexibility and adaptability

·       Strong ability to effectively communicate verbally and in writing

·       Proficiency in software applications including Microsoft Word, Excel, Outlook and Drop Box

·       Work collaboratively with contractor and sub-trades in the field to ensure final design implementation meets client expectations

RESPONSIBILITIES

·       The individual will lead and manage multiple projects while effectively communicating with sales team members, clients and the contractor to ensure successful project completion

·       The individual will enthusiastically contribute to company sales goals and provide excellent customer service

·       Overseeing sales, promotions and campaigns

·       Planning and directing the hiring and training of new Sales Representatives

·       Directing and coordinating all sales activities

·       Preparing sales budgets and projections and approving expenditures

·       Tracking and analyzing sales statistics based on key quantitative metrics

·       Handling and resolving customer complaints regarding a product or service

·       Setting discount rates and determining price schedules

·       Identify prospective customers, lead generation and conversion

·       Contact new and existing customers to discuss needs

·       Emphasize the features of products to highlight how they solve customer problems

·       Answer questions about the products

·       Negotiate prices and terms and prepare sales agreements

·       Collaborate with colleagues in many different sectors

·       Work with showroom clients, sales team members and contractor to initiate, develop and manage kitchen and bathroom projects from concept to completion

·       Specify appliances, plumbing, flooring, cabinets, countertops, and lighting for overall design concepts to present to showroom clients

·       Prepare kitchen and bathroom contractual agreements with clients

Company Description

We’re a highly experienced architectural design and built company who specializing in kitchens and bathrooms for home owner, multi-unit builders and contractors. Our team has more than 42 years combined experience in kitchen and bathroom design, manufacture and build.With more than 700 happy clients, our team has perfected the process of driving projects through from A to Z.