Is relationship building your superpower? Do you consistently excel in sales and converting leads? Do you find joy in bringing someone’s home remodeling dreams to life? If you're ready to bring your skills to a mission-driven, values-focused company that recognizes and rewards your hard work, we have an opportunity for you! Imagine being part of an elite, supportive team where your contributions are highly valued, and you’re rewarded with a stress-free work environment, fantastic perks, and comprehensive benefits.

If this sounds like a good fit for you, please continue to read through our entire post!

About Us

Payne and Tompkins Design Renovations is a Design Build firm specializing in whole-home renovations including kitchen and bathroom remodels, home additions, finished basements, exterior remodeling, and updated outdoor spaces on Cleveland's east side and surrounding areas. We provide our clients with a single stop for award-winning design and industry-leading construction services. While we are known for our stand-out design and quality, our brand has grown due to our focus on client experience and hiring only the best in the industry! Our team is made up of the most innovative minds in the upscale custom renovation industry, and we’ve got the pedigree to back that up! Voted by Crain’s Best Employers in Ohio 2024.

"I enjoy working at Payne & Tompkins because I have the freedom to be me. The culture here is one in a million, we work as a team to make our clients' lives better. Payne & Tompkins cares about me and my family, and through my work I can express myself and provide for my family." -Meghan B.

Summary of Responsibilities

The Remodeling Sales Consultant , which we refer to internally as the “Project Advisor,” will serve as a consultant to homeowners, providing expert guidance on design options, budget planning, and navigating through potential challenges throughout the construction phase, ensuring the project aligns with the client's needs and vision while staying within budget and timelines. Your responsibilities will include selling design agreement, guiding the design process, preparing proposals and pricing alongside the design team, and seamlessly transitioning projects to our production team. This is an in-office position located in Chardon.

Essential Functions

• Serve an active participant in the sales funnel. Oversee the qualification process to ensure prospects are qualified or disqualified in accordance with our core values
• Host in-person meetings to discuss project details and explain our approach
• Actively participate and engage in internal team meetings
• Prepare and present proposals
• Perform comparative benchmarking
• Monitor and cultivate the client experience to ensure it is in line with our core values
• Visit construction sites to remain committed to the client experience
• Serve as an expert on pricing strategy and contracts to ensure they are enforced appropriately
• Serve as an escalation point for the client. Identify and resolve employee and client issues and escalate appropriately

Education, Experience, and Skills Required

• Understand basic principles of architecture, design and construction
• Willing and able to learn and utilize Sandler sales techniques
• Great communication, both written and verbal
• 5+ years in a sales function
• Consultative sales experience preferred
• Deep understanding of culture & core values
• Proficient in Microsoft Suite
• Proficient in CRMs
• Hungry, humble, & smart

Compensation

• $90,000-$120,000
• Health insurance, 100% of premium paid
• HSA
• Dental, vision optional
• Disability insurance
• 2 weeks PTO
• Profit sharing

How to Apply

• Apply with an updated resume
• Include a cover letter explaining how you are HUNGRY, HUMBLE, AND SMART

We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process. If you are selected for the next step, you will get instructions within 3 days of your submission. Everyone will be contacted.

Payne and Tompkins provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Payne and Tompkins complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ZC1