Benefits:

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Wellness resources

North Star Home Care dba Home Helpers provides non-medical, in home senior care services. We help aging adults live comfortably and independently in their homes by providing homemaker services, personal care, and companion services. We are seeking an OHIO BASED Hybrid Remote Office/Scheduling Coordinator to join our team. Must be willing to attend occasional in-person meetings at Brecksville and Akron offices and live within ONE HOUR of either location.

Duties include but not be limited to:

Reporting to and completing the tasks assigned by the Office Manager

Answering and returning calls professionally, knowledgeably, and in a friendly manner.

Assist the Office Manager in creating and maintaining client/caregiver schedules.

Monitor and log client and caregiver activity in our software system.

Follow up on client and caregiver issues to ensure resolution.

Assist in maintaining client and caregiver records that meet state compliance requirements.

Communicate effectively with all members involved in providing quality care, including caregivers, other office staff, clients and their family members, Case Managers at Insurance Companies and State Government Agencies.

Willing to occasionally take on-call phone as a shared responsibility with other office staff.

Schedule: Flexible, but generally Mon–Friday, 9AM – 4PM EST (35 hours/week) with occasional on-call shifts at nights or on weekends. Holiday work may be necessary.

Education/Experience Requirements: High School Diploma

Comfortable working with computers and software programs (Microsoft Office, scheduling software)

Detail oriented; strong organizational and multitasking abilities

At least three years of related industry experience in a scheduling position within the healthcare field is MANDATORY.

Must pass a background check.

This is a remote position, so must have reliable mobile phone and home computer with internet connection.

You must have a VERIFIABLE HOME OFFICE space including computer, internet access, and separate space from a living area.

Benefits/Pay:

$42,000/year plus pay for on-call shifts taken

Eligible for year-end bonuses and annual raises

Health Insurance that is partially paid for by the Company

Paid Time Off

Paid Sick Time

On-the-job training

Supportive team environment

Opportunities for professional growth

Location: HYBRID REMOTE based in OHIO. Residency requirement applies.

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.