Remote Secretary for British Swim School of Savannah plays a vital role in ensuring smooth operations and excellent customer service. Working from home, the secretary manages administrative tasks, customer inquiries, and scheduling while maintaining the school’s friendly and professional image.

Key Responsibilities:

Customer Support: Handle phone calls, emails, and messages from parents and students, providing information on swim programs, pricing, and policies.

Scheduling & Enrollment: Manage class schedules, enroll new students, and track attendance using online booking systems.

Billing & Payments: Process payments, send invoices, and assist with any billing-related questions.

Instructor Coordination: Communicate with swim instructors about schedules, substitutions, and any last-minute changes.

Record-Keeping: Maintain digital records of student progress, attendance, and customer interactions.

Social Media & Marketing Support: Assist with posting updates, responding to inquiries, and promoting classes on social media platforms.

Ideal Candidate:

Excellent communication skills and a friendly, professional demeanor.

Highly organized with strong attention to detail.

Tech-savvy and comfortable using scheduling software, spreadsheets, and customer management tools.

Able to work independently and efficiently in a remote setting.

Prior experience in customer service, administration, or the swim school industry is a plus.

Flexible work from home options available.

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.