Job Description

You will be responsible for repairs of various LED and legacy lighting products used for film and television production. The Repair Center Technician will troubleshoot, root-cause and repair light fixtures, run quality checks on out-going product, as well as update cases in software tracking system. This role will be based at the Chandler Cineo location in Arizona and will require effective communication, problem-solving skills, as well as a strong aptitude for reading schematics and wiring diagrams.

Job Responsibilities:

• Troubleshoot, root-cause and repair light fixtures
• Interact with customers for quotes and case updates
• Follow Standard Operating Procedure documents for repair center including repair guides and QC documentation
• Meet cycle time goals for repairs
• Participate in other Repair Center initiatives and projects

Qualifications

Let’s Talk About You…

• Executer – You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment
• Deep knowledge base – You know the ins and outs of repair process and schematic to ensure repairs are done accurately

What You Must Have…

• 2+ year technical degree or equivalent work experience
• 2+ years technical experience in electronics assembly, repairs and test
• Demonstrated ability to read schematics and wiring diagrams
• Demonstrated ability to debug and fix board level issues including soldering
• Ability to work in Chandler, AZ

What Would Make You a Stand-out:

• 5S Trained
• Salesforce or similar RMA software experience
• Experience with LED and legacy lighting fixture repairs
• Customer-focused with excellent customer service skills and a “can-do” attitude

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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