Repair Technician

Surface Experts - OKC South

Repair Technician

Norman, OK
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Free uniforms

    Paid time off

    Training & development

    Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

    We are currently looking to hire a tub prep tech. This position primarily works to sand and prep tubs for refinishing.

    A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

    WE OFFER:

    Great Work/Life Balance: No required overtime, no nights, no weekends

    Time Off: Paid holidays

    Flexible Work Schedule: Can accommodate midweek appointments

    Paid New Hire Training: Onboarding includes learning alongside a trained technician

    Tools Included: All necessary tools and products are provided

    Learn a New Trade: Develop skills in a brand-new emerging trade

    Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

    Small Business: Local business with an owner who works alongside the team each day

    Mentorship Opportunities: Ongoing repair training and career development

    Dedicated Help Lines: Technician Support Team on call to assist to questions

    DUTIES:

    In the Field Daily

    Work with other technicians to sand and prep tubs for refinishing.

    On the jobsite for 4+ customers per day

    On-site Work Orders, customer service, and follow-ups

    Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc

    Customer Service and Communication

    Display world-class customer service for tenants and property management staff

    Track work progress and notes in our CRM/Dispatch tool

    Communicate with support team with questions

    Follow Repair Process

    Understand and utilize our unique 5-step repair process

    Employ each tool in your custom tool-kit

    Problem-solve repairs with creativity

    QUALIFICATIONS

    Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.

    Experience working in facilities maintenance can be a big plus but is not required.

    An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

    ABOUT SURFACE EXPERTS

    Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

    We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

    Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.

    Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

    VISION

    To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.

    Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

    MISSION

    Our mission is to develop outstanding teams by investing in strong relationships.

    Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

    VALUES

    Serve Others

    Put Relationships First

    No Jerks

    Be Humble

    Be a Problem Solver

    Be Curious

    Seek to Understand the Cause of the Problem

    Work Smart

    Constantly Improve

    Trust the Process

    Be Organized

    Be Teachable

    Put Business Needs Above Personal Wants

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.