Job Description

About the Role

We're seeking a dynamic Research Engagement Coordinator to serve as the crucial link between our expert network and attorney clients. This role combines relationship management, coordination, and operational excellence to drive successful expert-attorney partnerships.

Our Research Engagement Coordinator will have the opportunity to:

• Orchestrate and manage the full lifecycle of expert-attorney initial engagements, handling approximately 15 connections daily

• Build and nurture strong relationships with both expert witnesses and attorney clients through proactive communication and exceptional service

• Lead all scheduling and coordination of initial expert-attorney consultations

• Ensure comprehensive documentation of all interactions for internal stakeholders

• Leverage multiple communication channels (phone, email, text) to maintain efficient and effective dialogue with all parties

• Drive positive client experiences through responsive, professional service

Qualifications

• Bachelor of Science or Bachelor of Arts

• Strong track record of customer service excellence

• Exceptional organizational and time management skills

• Demonstrated ability to work independently in fast-paced environments

• Proven ability to meet both external and self-directed deadlines

• Excellence in written and verbal communication

• Experience managing multiple stakeholders and competing priorities

• Background in relationship management or account coordination

• Natural relationship builder with a positive, solutions-oriented mindset

• Self-starter who thrives in entrepreneurial environments

Additional Information

All your information will be kept confidential according to EEO guidelines.