Benefits:

Dental insurance

Employee discounts

Free food & snacks

Vision insurance

We are seeking a Reservation Specialist to join our team! You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities:

Present and sell company services to new and existing customers

Prospect and contact potential customers

Resolve customer inquiries and complaints

Create sales material to present to customers

• Booking reservations via phone and email • Answering customer calls to assist with quotes, questions, needs, or complaints. • Answering and call drivers to assist with their trips. • Solve problems quickly • Dispatch and monitor drivers

Assist drivers when needed

Settle completed reservations

​Qualifications:

Previous experience in sales, customer service, or other related fields

Ability to build rapport with clients

Strong negotiation skills

Deadline and detail-oriented

• Must be able to work holidays, weekend, and nights. • Ability to listen and follow directions • Ability to multi-task • Organizational skills • Excellent written and verbal communication skills • Type 35+ words per minute.