Reservationist / Customer Service Agent

Safari Aviation Inc

Reservationist / Customer Service Agent

Lihue, HI
Full Time
Paid
  • Responsibilities

    Description

    Safari Helicopters, is seeking a full-time, Reservationist who is friendly, a dependable team player and responsible. Applicants should be able to follow directions, be able to speak concisely, clearly and with a good command of the English language, as you will be required to give great customer service before and after each flight. We are looking for a joyful team player dedicated to success and to the success of your colleagues.

    Job Summary

    The Reservationist / Customer Service Agents role is responsible for checking in and supplying each passengers with necessary information for their helicopter tour. Must be able to obtain all State and Federal Security badges. Ideal candidates must be able to work a flexible schedule and 10-hour days, at least one day of the weekend and some holidays.

    The Reservationist role also includes:

    Ensure uniform and personal appearance are clean and professional

    Anticipate and address customers’ service needs; assist individuals with disabilities; thank guests with genuine appreciation

    Develop and maintain positive working relationships with others

    Comply with quality assurance expectations and standards

    Move, lift, carry, push, pull, and place objects without assistance

    Perform other reasonable job duties as requested by Supervisors.

    Drug test and background check may be required

    Job Type: Full-time

    Required Education: High School or equivalent

    Required License or Certification: Drivers License (and reliable transportation)

    Starting Compensation: $17 per hour