The Delta Hotels Orlando Celebration is hiring a Reservations Agent. The primary tasks of this position would be taking, recording, and canceling reservations in the hotel reservations computer system and working closely with the Front Desk and Sales departments. Responsibilities: The Reservations Agent is responsible for: • Assisting in the operation of the front desk and guest services area • Must be able to multi-task, and prioritize with excellent follow-up skills and customer service • Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out Qualifications: • Possessing strong prioritization and problem-solving skills • Possessing strong written and verbal communication skills • Previous hotel front desk experience • Proficient with technology • Marriott experience preferred but not required

• The Reservations Agent is responsible for: • Assisting in the operation of the front desk and guest services area • Must be able to multi-task, and prioritize with excellent follow-up skills and customer service • Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out