Residential & Commercial Restoration Manager

SERVPRO of South Shreveport - 8586

Residential & Commercial Restoration Manager

Shreveport, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Residential & Commercial Restoration Manager

    Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new production crew chief. As a Restoration Manager at SERVPRO of you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

    The Restoration Manager prescribes, coordinates, controls, and manages work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the manager demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications

    In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

    Primary Responsibilities

    Facilitate a positive customer experience and ensure customer satisfaction of services.

    Communicate clear expectations to production technicians and supervise their activities

    Coordinate and perform production processes as scheduled and ensure quality control.

    Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

    Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

    Document a detailed and accurate job file to support the services provided.

    Manage and control labor and consumable usage on assigned projects.

    Manage assets by protecting and using equipment and materials properly

    Qualifications:

    Preferred previous management experience

    Excellent organizational and leadership skills

    Ability to meet established production goals and maintain profitability

    Effective written and oral communication

    Basic Math skills

    Ability to successfully complete a background check subject to applicable law

    Physical and Work Environment Requirements:

    Walking and standing for long periods of time, driving, sitting, climbing

    Ability to climb ladders and work at ceiling heights when needed

    Compensation and Benefits:

    Full-time position; Monday-Friday; 7:30-5:00 pm

    $50,000-60,000 salary, with additional commission opportunity available

    Health Insurance, including options for life, vision, and dental insurance.

    Employer-matching 401K

    PTO time

    Training and growth opportunities

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.