Benefits:
401(k)
Company car
Free uniforms
Health insurance
Paid time off
Job Title: Residential HVAC Sales Representative
Responsibilities:
Sales Generation:
Identify and target potential residential customers for HVAC products and services.
Develop and implement sales strategies to achieve sales targets and grow the customer base.
Customer Engagement:
Conduct in-home consultations to understand customer needs and preferences.
Present HVAC solutions tailored to the customer's requirements, including products, installation options, and financing.
Product Knowledge:
Maintain a thorough understanding of HVAC products, including features, benefits, and competitive advantages.
Stay updated on the latest HVAC technologies and industry trends.
Quotation and Pricing:
Prepare and present detailed and accurate quotations and proposals.
Negotiate pricing and contract terms to close sales.
Follow-Up:
Follow up with potential customers to address any questions or concerns and move the sales process forward.
Maintain regular contact with existing customers to ensure satisfaction and explore additional sales opportunities.
Customer Service:
Provide exceptional customer service throughout the sales process and after the sale is complete.
Address customer inquiries, issues, and complaints in a timely and professional manner.
Documentation and Reporting:
Maintain accurate records of sales activities, customer interactions, and transactions in the CRM system.
Prepare regular sales reports and forecasts for management review.
Collaboration:
Work closely with the installation and service teams to ensure smooth project handover and execution.
Coordinate with the marketing team to develop sales materials and promotional campaigns.
Market Research:
Conduct market research to identify new sales opportunities and stay ahead of the competition.
Gather and analyze customer feedback to improve products and services.
Networking:
Build and maintain relationships with real estate agents, builders, and other industry professionals to generate referrals.
Attend industry events, trade shows, and community functions to promote the company and its services.
Compliance:
Ensure all sales activities comply with company policies, ethical standards, and regulatory requirements.
Maintain a professional appearance and demeanor at all times.