Accommodations of a 2 Bedroom apartment are provided for Resident General Managers at our hotels. Utilities including High Speed Internet, are included. We are looking for an experienced Residential Hotel Manager to join the stayAPT Suites Jackson team. The Residential Hotel Manager will be responsible for creating a superior guest experience with a focus on delivering customer service excellence while managing the hotel’s operations. This role offers competitive salaries and benefits in a welcoming environment. The successful candidate will have a passion for hospitality, strong attention to detail, excellent problem-solving abilities, and exceptional communication skills. This is a great opportunity to utilize your management and leadership skills to make a positive impact on the guest experience. Benefits: • Medical, Dental, and Vision including 401(k) retirement plan with company matching up to 5% contribution • Salary range from $50,000 - $55,000 depending on experience and size of the hotel • Strong Competitive bonus program based on performance • Short and Long-Term Disability Income (Short-term is provided, long-term is voluntary.) • Term Life and AD&D Insurance • Vacation PTO & Holiday /Sick PTO Responsibilities: • Deliver excellent first impressions for all guests and potential guests, ensuring special requests are filled. • Responsible for local sales and marketing calls on local demand generators, taking ownership of the entire sales process including market share shift strategy. • Hire, train, coach, counsel, and develop Team Members to their highest level of success. • Work with the team to coordinate and provide excellence in housekeeping, maintenance, sales, and operations. • Provide leadership and management to Team Members in conjunction with the company's purpose, brand, and culture. • Schedule Team Members according to business demands and requests. • Responsible for the proper administration of key control. • Manage online reviews to improve property and brand reputation on key platforms. • Driving is a mandatory requirement of the job. • Ensure Safety and Security processes and procedures are in place, followed, and utilized. • Know all hotel emergency procedures. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards. • Manage financial processes and be responsible for secure cash handling and processing procedures. • Assist in planning, managing, and attending guest events. • Report to executive team specific changes needed to continue to be the first choice for extended stay travelers. • Manage all responsibilities related to licenses and contracts. • Responsible for the property’s operational success and profitability through effective P&L management within budgetary guidelines. • Ability to be readily available if there is an emergency and to effectively handle emergency situations. Qualifications: • Knowledge of Microsoft Office products. • Ability to utilize excel to conduct analysis. • Leadership and management skills. • Exceptional written and oral communication. • Exceptional organizational skills. Compensation: $50,000 - $55,000 yearly
• Deliver excellent first impressions for all guests and potential guests, ensuring special requests are filled. • Responsible for local sales and marketing calls on local demand generators, taking ownership of the entire sales process including market share shift strategy. • Hire, train, coach, counsel, and develop Team Members to their highest level of success. • Work with the team to coordinate and provide excellence in housekeeping, maintenance, sales, and operations. • Provide leadership and management to Team Members in conjunction with the company's purpose, brand, and culture. • Schedule Team Members according to business demands and requests. • Responsible for the proper administration of key control. • Manage online reviews to improve property and brand reputation on key platforms. • Driving is a mandatory requirement of the job. • Ensure Safety and Security processes and procedures are in place, followed, and utilized. • Know all hotel emergency procedures. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards. • Manage financial processes and be responsible for secure cash handling and processing procedures. • Assist in planning, managing, and attending guest events. • Report to executive team specific changes needed to continue to be the first choice for extended stay travelers. • Manage all responsibilities related to licenses and contracts. • Responsible for the property’s operational success and profitability through effective P&L management within budgetary guidelines. • Ability to be readily available if there is an emergency and to effectively handle emergency situations.