Job Description

The Residential House Manager comprises the following summary of job duties, requirements, and responsibilities.

Responsibilities

• Communicates expectations and responsibilities to residential supervisors and reports to QIDP when corrective instruction is necessary.
• Reviews and monitors program data collection, enters new programs into data books, and reconciles data at end of month; maintains appropriate records.
• Oversees and monitors resident finances, ensures accuracy of all financial records and accounts; maintains appropriate documentation.
• Performs duties of Residential Supervisor, providing direct care to residents, as needed. Assures adequate staffing levels for group homes, finding work replacements in case of staff absence.
• Prepares weekly work schedule and reviews timecards for group home staff, assures that staff hours do not exceed allotted hours for each home.
• Attends staff meeting, providing input and ideas for the purpose of program improvement, staff development, and communication.
• Oversees the maintenance of assigned group home and Center vehicles, performs periodic checks of facility and equipment, assures compliance with established regulations, and schedules repairs as needed.
• Plans and prepares monthly activity calendar for homes.
• Maintains communication with family and friends of residents, discusses and addresses needs of residents, as necessary.
• Attends quarterly and annual meetings with residents, reviews Individual Program Plans and provides assistance in addressing future goals and objectives.
• Assures all needed supplies are purchased and always available as needed to operate home efficiently.
• Plans and prepares monthly schedule of emergency drills and ensures completion.
• Complete prescribed training as required which includes certification, medication administration, crisis intervention, incident reporting.
• Evaluates staff performance and provides feedback to QIDP, providing input and making recommendations
• Responds to emergency situations from off-duty status, 24 hours a day on a rotation basis.
• Operates a motor vehicle to transport residents to various destinations as needed or directed.
• Performs related duties as assigned, assuring the best interest of both the agency and the residents' welfare.

Qualifications

• Knowledge of proper methods to train developmentally disabled individuals with ability to oversee the daily living activities of residents.
• Knowledge of medications and their possible side effects with ability to properly administer and accurately document their use. Ability to successfully complete training and/or certification in passing of medication.
• Knowledge of and ability to make practical application of crisis intervention techniques.
• Knowledge of local, state, and federal regulations governing the operations of group homes for developmentally disabled individuals.
• Knowledge of Individual Program Plans (IPPs), with ability to comprehend, interpret, and implement plans according to established goals and objectives.
• Knowledge of basic bookkeeping with ability to review all resident accounts and financial records.
• Knowledge of standard English grammar, spelling, and punctuation, with ability to maintain and review records of resident activities.
• Knowledge of and ability to review and monitor program data collection, enter new programs into data books, and reconcile data.
• Knowledge and ability to perform basic computer skills, including use of appropriate software and web-based services, ability to communicate via e-mail and use basic programs.
• Assists the QIDP to direct the operations of assigned personnel, including making work assignments, onboarding, and ongoing training
• Ability to satisfactorily complete all necessary in-service training, and ability to obtain CPR and basic first aid and medication administration certification.
• Ability to follow all personnel policies and rules of the organization.
• Ability to maintain confidentiality.
• Ability to effectively communicate with co-workers and residents, with ability to provide assistance to residents to promote their independence.
• Ability to practice sound judgment in a variety of situations, including, but not limited to: emergencies, client care, confidentiality, and staff accountability.
• Ability to respond to emergency situations and share on-call responsibilities with team members on a rotation basis.
• Ability to respond and be responsive to unexpected scheduling and general house needs. This may include covering shifts and delegating tasks when necessary.
• Ability to communicate thoroughly in various settings with a variety of constituents. This includes Hopewell staff and supervisors, clients, guardians, and team members.
• Incumbent must possess a high school diploma or the equivalent.
• Possession of a valid Driver's License and a demonstrated safe driving record.