Residential Plumber

Logan A/C & Heat Services

Residential Plumber

Columbus, OH
Full Time
Paid
  • Responsibilities

    Residential Plumber

    Logan A/C & Heat Services

    57 reviews

    Logan A/C & Heat Services is looking to hire a Residential Plumber.

    We offer benefits , including medical, dental, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth.

    **
    WHO IS LOGAN A/C & HEAT SERVICES? **

    Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton, and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. **


    The Plumbing Service Technician will use technical skills and knowledge to diagnose, service, and install plumbing systems in residential and light commercial settings. This role requires adherence to relevant codes and standards, exceptional customer service, and a commitment to excellence in every job.

    Primary Responsibilities:

    • Deliver exceptional customer service, generating positive reviews, referrals, and repeat customers.
    • Lead and mentor Apprentices, providing training and oversight as needed.
    • Adhere to all Logan Services policies and processes related to service calls, ensuring compliance with plumbing codes.
    • Accurately diagnose issues and perform safe, high-quality work.
    • Document service calls in Service Titan software.
    • Maintain an organized work truck, manage inventory, and ensure all tools are in working order.
    • Communicate professionally with customers, colleagues, and office staff.
    • Accountable for efficient use of time, materials, equipment, and company property.
    • Meet or exceed KPIs and other performance goals.
    • Stay current on industry trends, training, and plumbing codes.
    • Maintain a professional image and standards in all job aspects.
    • Additional duties as assigned.

    Requirements:

    • Experience: Minimum of 3 years in residential plumbing service and maintenance.
    • Education: High school diploma or GED required. Journeyman license preferred.
    • Skills: Strong communication skills; knowledge of plumbing codes; ability to read blueprints and drawings.
    • Other Requirements: Valid driver's license with a clean driving record; ability to work extended hours, nights, weekends, and on-call shifts.
    • Physical Requirements: Ability to lift, push, and pull 50-75 lbs; perform tasks requiring climbing, balancing, stooping, kneeling, crouching, and crawling; reasonable accommodations may be provided.

    Preferred Qualifications:

    • In-home sales experience
    • Proficiency with Service Titan or similar service documentation tools

    Benefits:

    All full-time employees at Logan Services are eligible for a robust benefits package, which includes:

    • Paid Time Off – Generous PTO to support work-life balance
    • 10 Paid Holidays – Enjoy paid time on key holidays
    • Medical, Dental, and Vision Insurance – Comprehensive coverage options
    • Short-Term & Long-Term Disability – Income protection for illness or injury
    • Company-Paid Group Life Insurance – Financial security for you and your loved ones
    • 401(k) with 4% Company Match – Build your retirement savings
    • Profit Sharing – Share in the company's success
    • Medical Claims Advocacy Team – Assistance with claims, billing, and mo