Job Description

The Lab Resource Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Under the direction of the Manager, the resource coordinator has the authority and accountability for facilitating the delivery of quality service for a designated section). Duties include coordination and scheduling of section staffing, organization of staff activities to ensure efficient and effective use of time and effort, inventory control of section technical and clerical supplies, submission of supply requests in accordance with section budget constraints and volume demands, and investigation and resolution of section technical and service problems between support services, nursing units, outpatient areas and clinical testing departments. Special knowledge of hospital and laboratory systems required.

** Responsibilities:**

• Performs testing in accordance with section policies and procedures.
• Coordinates section staffing to ensure sufficient staff to cover all aspects of service. Adjust daily staff work assignments due to sick leave or increased patient volume.
• Orients and trains section personnel according to established guidelines.
• Assists the Manager with annual performance appraisals, competency assessment, safety and infection control training.
• Assists in development and review of standard operating procedures (SOP) and relevant documentation.
• Oversees the inventory system to ensure supply levels meet department requirements.
• Coordinates the maintenance and repair activities related to equipment and facilities.
• Assists in ensuring compliance with regulatory agency and hospital requirements.
• Assists in process improvement and quality management projects as needed.
• Investigates and resolves patient, technical, and supply and workflow problems related to area of responsibility.
• Documents error occurrences appropriately and timely per the Occurrence Management policy as needed
• Communicates customer satisfaction issues to appropriate individuals.
• Performs other duties as assigned.

Qualifications

** Required :**

• Bachelor’s degree in a chemical, physical, biological, or clinical lab science or medical technology

• Minimum of two (2) years of clinical laboratory experience including professional experience in a technical specialty specific to the role.

• MLS/BB/C/CG/CT/H/HTL/I/M/MB ASCP Board of Registry certification within 1 year of hire.

Preferred : __

• Minimum of five (5) years of clinical laboratory experience including professional experience in a technical specialty specific to the role.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.