Restaurant Assistant General Manager

The Inn at Hastings Park

Restaurant Assistant General Manager

Lexington, MA
Full Time
Paid
  • Responsibilities

    Job Description

    • Development Of Beverage Program including the Purchasing and Inventory.
    • Training for all Front of the House employees
    • Daily reconciliation and balance of all dining revenue as directed by Company policies.
    • Development and oversight of all dining room employees
    • Hiring, interviewing, coaching, planning, rewarding and disciplining staff within the department
    • Set and maintain the standard for positive communications with staff.
    • Weekly scheduling for all front of house operations within the department
    • Daily monitoring of staffing levels to insure proper service standards and adherence to labor costs
    • Daily reconciliation of actual revenues and payroll to budget and forecast
    • Daily reviewing and coding of invoices
    • Yearly budget planning, evaluation and reforecast.
    • Ensure the cleanliness of all Food and Beverage Dining Areas
    • Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
    • Develops strategies to increase average meal checks
    • Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results, identifying and tracking changing demands.
    • Maintains patron satisfaction by monitoring, evaluating, auditing food, beverage and service offerings.
  • Qualifications

    Qualifications

    - Minimum 3-5 years of management experience in fine dining or luxury hospitality
    - Strong knowledge of restaurant operations, food, and beverage management
    - Passion for exceptional guest service and attention to detail
    - Excellent leadership, communication, and organizational skills
    - Ability to thrive in a fast-paced environment
    - Knowledge of local food and beverage trends and a commitment to sustainability
    - Experience with budgeting, financial analysis, and inventory management
    - Flexible schedule, including weekends and holidays

    Additional Information

    - Work/life balance is a core value in our hotel. We make sure all team members and leaders have time to enjoy life outside of work.

    - Salary starting at $73,000

    - Medical, vision and dental insurance

    - 401K

    - Discounts at other Relais and Chateaux properties around the world