Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, is currently seeking a Restaurant Equipment Specialist to join the Restaurant Development Team in Louisville, KY.

Overview of the Position:

This position manages restaurant development new build and remodel equipment projects in support of Franchisees and/or Brands. The Development Specialist works directly with the Franchise, General Contractor, Architect, Brand and Suppliers to enable successful and timely builds.

Hybrid Schedule: 3 days in the office, 2 days remote

Excellent Benefits: vacation, sick, holidays, floating holidays, retirement, life insurance, wellness program and much more.

Essential Functions:

• Amplifies relationships with Franchisees and/or Brands by managing restaurant new build and remodel projects.

• Verifies integrity of plans and designs.

• Completes take offs from the plans and designs.

• Delivers accurate and timely quotes with supplier cost comparisons, influences to reduce store package cost and

total cost of ownership.

• Secures quote approvals.

• Manages the customer build schedule, placing orders to ensure supplier-specific lead times accommodate required

project timing.

• Proactively identifies and resolves issues in partnership with Franchisees, General Contractors, the Brands,

Architects, Suppliers, and Freight Carriers.

• Works collaboratively with Franchisees and the Brands to capture development plans and timelines to inform

forecasts.

• Partners with the extended team to identify and deliver process improvement in support of Franchisees, Brands,

and Suppliers.

• Utilizes all resources to deliver on time projects.

• Trusted advisor to Franchisee and Brand partners.

• Maintains project management data to ensure proper tracking and oversight of builds.

• Utilizes reporting to ensure on time delivery.

• Works with the S&OP team to provide order status and customer shipping information.

• Builds and maintains proficiency in the use of ERP, PowerBI, SharePoint, and Knowledge Management Systems.

• Provides exceptional member support. Expert in equipment and asset product knowledge.

• Provides product technical information, as needed.

• Proactively resolves member escalations and/or supplier issues.

• Pursues on-going personal and professional development.

• Assumes other duties as assigned.

Required Education, Experience, and Skills:

• 2 to 5 years of experience supporting field projects and/or material supply and/or 3 years of experience in

order fulfillment, sales support, customer service, warehouse, and/or supplier management.

• Bachelor of Science required. Restaurant or retail operational experience is preferred.

• A self-starter with an exceptional work ethic.

• Ability to manage and juggle several complex projects simultaneously under tight deadlines.

• Prefer experience with restaurant equipment.

• Prefer experience supporting field/construction/development projects.

• Strong interpersonal, communication and organizational skills.

• Excellent written and verbal skills.

• Strong computer skills in Word, Excel, and Outlook.

Required Skills

Required Experience

THE CANDIDATE: 

REQUIRED QUALIFICATIONS:

• Passionate about the businesses in our communities succeeding.

• Conducts oneself with professionalism and respect for others.

• Advocates for members and the financial cooperative daily.

• Intentionally chooses to approach every interaction with empathy and advocacy, prioritizing member and business needs always.

• Seeks opportunity for learning daily.

• Adapts positively and embraces evolving, changing environments.

• Supports team member’s by sharing knowledge and contributing to the achievement of Harborstone’s Member Experience Expectations for the business team.

• Builds trust by proactively working to do the right things with accuracy.

• Knowledge of basic technology, bookkeeping principles and small business operations.

• Thorough understanding of the Business Operating Cycle and Small Business Member Money Map (BM3) relationship tool.

• Has business and financial industry acumen required to make appropriate decisions for the benefit of the member and the cooperative.

• Actively builds knowledge of business owners’ financial needs, including economic trends and consumer/business behaviors.

• Proactive time management to ensure high production and successful results are achieved; ability to manage calendar to ensure proactive outreach activities are consistent and routine.

• Effectively tracks activities, results, and outcomes.

• Seeks opportunity for cross-selling other credit union products and services as appropriate.

• Keeps up to date on economic market conditions both locally and nationally to best support the financial success of our members.

 

DESIRED QUALIFICATIONS:

 

• Expert level knowledge of Harborstone and Business Partner’s, Vendor’s and CUSO’s partnership and processes.

• Deliberately works to develop and cultivate a growth mindset.

• Ability to understand, leverage, and build upon your key strengths to help in the overall success of the cooperative, as part of ongoing personal and professional development.

• Understand Harborstone’s 5 – Year Strategic Plan, yearly Business Plan and Thematic Goal and the strategies required to achieve successful results for the cooperative.

• Bondable

 

MINIMUM PERFORMANCE GOALS:

 

Contribute to the Cash Management Business Member Experience Team Goals for the following growth categories:

• Achieve and exceed Cash Management Services goals which include a minimum goal of new booked cash management solutions and business deposit product growth.

• Achieve and exceed referral goals for business lending opportunities to the Business Lending team and consumer acquisition opportunities to the Preferred Employer Program team.