Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
General Manager $65-80,000 DOE
Position Summary
The General Manager is responsible for the overall operation of the restaurant, including but not limited to, directing the activities of hourly employees and store managers, ensuring cleanliness, safety and sanitation, friendly efficient guest service, sales building activities and all administrative and accounting duties are done according to company policy. The General Manager will affect these responsibility areas using coaching, feedback, and people development skills, by providing vision and leadership to the entire staff. This position requires successful previous general management experience in with high-level achievements in developing staff, building top line sales and restaurant profitability, preferably in a fast-paced dining restaurant environment. This position requires you to stand and exert well-paced mobility for periods of up to 12 hours in length and be able to lift 25-50 pounds.
Key Responsibilities
Recruit, train, and manage front-of-house (FOH) and back-of-house (BOH) teams.
Lead by example, fostering a positive and collaborative work environment.
Schedule and assign tasks to team members, ensuring smooth operations.
Conduct regular performance reviews and provide coaching for growth and improvement.
Ensure an exceptional dining experience by maintaining high standards of service, quality, and cleanliness.
Address guest concerns promptly and professionally to ensure satisfaction.
Implement and uphold the restaurant’s philosophy of Unconditional Hospitality and personalized service.
Oversee day-to-day operations, ensuring efficiency and adherence to company policies.
Manage inventory, order supplies, and monitor food and beverage costs to minimize waste and maximize profitability.
Uphold health and safety standards, ensuring compliance with food safety regulations and cleanliness protocols.
Monitor and maintain equipment and facilities.
Assist in setting and achieving financial goals, including sales targets and cost controls.
Prepare daily, weekly, and monthly financial reports, tracking key metrics such as labor costs, inventory levels, and revenue.
Implement strategies to improve sales and profitability, such as upselling, promotions, and menu optimization.
Experience with R365 a bonus
Develop and maintain relationships with regular guests and the local community.
Support marketing initiatives, including events, promotions, and partnerships.
Ensure the restaurant's reputation is upheld through exceptional online reviews and guest word-of-mouth.
Qualifications
Proven experience as a Restaurant Manager, Assistant Manager, or similar leadership role in a full-service restaurant.
Strong leadership, communication, and interpersonal skills.
Proficiency in restaurant management software, POS systems, and Microsoft Office.
Solid understanding of financial principles, including budgeting and cost management.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Strong problem-solving skills and a guest-first mindset.
Flexibility to work nights, weekends, and holidays as needed.
Key Competencies
Leadership: Ability to motivate and inspire a team.
Hospitality Focus: Commitment to delivering exceptional guest experiences.
Operational Excellence: A detail-oriented approach to efficiency and standards.
Financial Acumen: Managing costs and driving profitability.
Communication: Clear, professional, and solution-focused interactions.
In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran’s status, disability, or any other legally protected status. The Age Discrimination in Employment Act prohibits discrimination based on age with respect to individuals who are at least 40 years of age.
I certify that answers and information given herein are true and complete to the best of my knowledge. In the event of employment, I understand that false or misleading information given in my application or interview(s) shall be grounds for termination.
I authorize you to make investigations and inquiries of my personal, employment and financial history and other related matters as may be necessary in arriving at an employment decision. I authorize the references listed above to give you all information concerning my previous employment and any pertinent information they may have, personal and otherwise, and release all parties from all liability for any damage that may result from furnishing the same to you.
I understand and agree that, if hired, my employment is for no definite period and may, regardless of the date of payment of my wages and salary, be terminated at any time without any prior notice.