Restaurant General Manager

Taco Bell - MTB Management

Restaurant General Manager

Helena, MT +1 location
Full Time
Paid
  • Responsibilities

    JOB SCOPE:

    Provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence

    Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization

    Total operational and financial responsibility for an individual unit

    Expected to spend the vast majority of the time supervising, training and leading employees

    Overall responsibility for managing a $500k - $2.0m restaurant with average of 500-800 daily transactions

    Accountable for new manager on-boarding, orientation, training and supporting new manager transitions

    Fulfill the Market / Area training expert role which includes the 30/60/90 day targeted new manager training plan

    50 hour work week

    POSITIONS SUPERVISED:

    Assistant Manager(s), Shift Manager(s), Restaurant Team Member(s) and Management Trainees

    JOB QUALIFICATIONS:

    High School Diploma or GED preferred

    1-4 years’ experience in either a food service or retail environment including Profit & Loss responsibility

    Basic business math and accounting skills

    Strong interpersonal and conflict resolution skills

    Exceptional team building ability -The ability to create and maintain a positive, fun and productive culture

    Good oral/written communication skills

    Strong analytical/decision-making skills

    Strong personal computer literacy

    CORE RESPONSIBILITIES:

    Priority #1: Build Your Team

    Activity recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains

    Conducts Manager meetings, one-on-ones with team, provides recognition

    Ensures Taco Bell Core Standards, Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met

    Priority #2: Drive Customer Satisfaction

    Personally demonstrates positive interaction with customer. Ensures that customer issues are resolved immediately.

    Scheduling the 3 Rights (Right Number, Right People, Right Place)

    Coach management team on proper customer satisfaction (Voc Program)

    Priority #3: Maintaining Process and Discipline Around the P&L

    Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions

  • Locations
    Helena, MT • Missoula, MT