Restaurant Host

RAFFLES

Restaurant Host

Boston, MA
Full Time
Paid
  • Responsibilities

    Job Description

    The Restaurant Host is responsible for managing guest reception and seating arrangements, ensuring optimal dining room operations, and maintaining a professional atmosphere.

    • Greet and welcome guests in a professional manner upon arrival
    • Obtain and record essential dining information from guests, including dietary requirements and special occasions
    • Strategically manage dining room seating arrangements, anticipating business fluctuations to maximize efficiency
    • Implement organized seating protocols to maintain optimal service flow for servers
    • Conduct regular, thorough inspections of restaurant areas, promptly reporting any equipment deficiencies or aesthetic issues through appropriate channels
    • Maintain a clean and safe working environment in compliance with health and safety regulations
    • Actively participate in and promote adherence to health and safety initiatives
  • Qualifications

    Qualifications

    • High school diploma or equivalent required
    • 1-2 years of experience in a customer-facing role, preferably in hospitality
    • Previous experience in a luxury establishment preferred
    • Excellent communication and interpersonal skills
    • Proficiency in restaurant reservation systems
    • Self-motivated, with the ability to make effective decisions
    • Demonstrates initiative, and the ability to work with minimal supervision
    • Ability to deliver exceptional service levels under pressure
    • Ability to multitask and prioritize in a fast-paced environment
    • Flexible schedule, including nights, weekends, and holidays
    • Knowledge of food safety and sanitation practices
    • Basic math skills for managing wait times and table assignments
    • Physically fit to stand and walk for the duration of the shift
    • Familiarity with point-of-sale (POS) systems a plus

    Additional Information

    All your information will be kept confidential according to EEO guidelines.