Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

SUMMARY

The Manager is responsible for managing the daily operations of our

restaurant, including the development and performance management of

employees. In addition, they oversee the inventory and ordering of food and supplies,

optimize profits and ensure that guests are satisfied with their dining experience.

ESSENTIAL FUNCTIONS

Primary responsibilities include: Specific Job Duties:

1. Must be well versed in ALL restaurant functions including kitchen, counter, and dining room
2. Learn the ordering processes for food, alcohol, and sundries.
3. Maintain a clean and organized kitchen, dining room, and office.
4. Manage payroll thru proper supervision, schedule reliance, and computer edits.
5. Maintain and cultivate a GREAT relationship with your customers. Bend over backwards to make sure their dining experience at BH is a great one.
6. Cultivate a positive working relationship between you and your staff. Lead by example and treat people with respect. Build a strong team around you.
7. Maintain good character and integrity.
8. Make sure the dining room is clean and ready to go when the restaurant opens. Sauces set, chairs wiped, tables lined up properly, entrance doors cleaned, etc. etc.
9. Responsible for taking catering/phone orders and following through with those orders.

General

As General Manager you will be responsible for all aspects of food service operations including food cost controls, inventory/ordering, labor controls, positive staff supervision, and ultimately, great customer experiences.

It is your job to manage and operate a smooth running restaurant which includes three specific areas.

1. A well run dining room.
2. A service counter and order station with a brisk carry out business.
3. A from scratch kitchen that consistently produces high quality BBQ!

Financial

· Adhere to company standards and service levels to increase sales and

minimize costs, including food, beverage, supply, utility and labor costs.

· Responsible for ensuring that all financial (invoices, reporting) and

personnel/payroll related administrative duties are completed accurately, on time

and in accordance with company policies and procedures.

Food safety and planning

· Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

· Responsible for ensuring consistent high quality of food preparation and service.

· Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

· Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.

· Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.

Guest service

· Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Operational responsibilities

· Manage shifts which include: daily decision making, scheduling, planning while

upholding standards, product quality and cleanliness.

· Investigate and resolve complaints concerning food quality and service.

PERSONAL REQUIREMENTS

· Self-discipline, initiative, leadership ability and outgoing.

· Pleasant, polite manner and a neat and clean appearance.

· Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.

· Must possess good communication skills for dealing with diverse staff.

· Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.

ACCOUNTABILITIES

· Keeps upper management promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.

· Completes job responsibilities and performance objectives in a timely and effective manner.

· Maintains a favorable working relationship with all company employees to foster and promote a positive working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.