Benefits:

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Restaurant Manager, Northport Hotel

The Northport Hotel located in historic Northport Village is looking for an experienced and passionate Restaurant Manager to join our team. The Northport Hotel is a boutique hotel featuring a casual fine-dining restaurant. We are looking for a team leader that is fully focused on guest service and the overall dining experience. If you are energetic, outgoing and enjoy working with a dedicated team then the Northport Hotel will be a good fit. The restaurant is a high-volume restaurant serving lunch, brunch, pre and post-theater dining options as well as dinner 7 days per week.

As a Restaurant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

Manage and oversee the entire restaurant operation

Deliver exceptional guest services

Ensuring guest satisfaction

Respond efficiently to customer questions and complaints

Organize and supervise shifts

Manage and lead staff

Develop hourly and salary staff

Hire new employees

Training and evaluate staff performance

Control costs and minimize waste

Create and nurture a positive working environment

Implement innovative strategies to improve productivity and sales

JOB REQUIREMENTS:

Ideally, 2+ years of experience as a Restaurant Manager or similar role

Ideally, 2+ years of experience customer service management

Extensive food and wine knowledge

Computer literacy

Familiarity with restaurant management software

Experience in event planning

Strong leadership, motivational and people skills

Good financial management skills

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skill s