Restaurant Server

Carter Hospitality Group

Restaurant Server

Johnson City, TX
Full Time
Paid
  • Responsibilities

    Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, event venues, a tasting room, a restaurant, an onsite microbrewery, spa and an outdoor event center featuring musical acts from near and far.

    For more information, visit https://www.cartercreek.com.

    SUMMARY: Carter Creek Winery Resort & Spa is currently hiring for Restaurant Servers to join our team. Servers are needed for weekend brunch/lunch shifts and some weekdays and evenings. Part-time positions available.

    PAY: $8.00 hour base pay + tips. Averages $20.00 +/hour based on hourly wages + tips/gratuities

    Responsibilities include but are not limited to the following: Provides food and beverage services to guests in a friendly efficient, and professional manner, ensures a positive experience for all patrons.

    Greets guests upon arrival; assists with seating as needed.

    Presents menus/wine list to guests and describes all daily specials.

    Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.

    Opens/presents/pours wines and champagnes in a professional manner as needed.

    Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any requests.

    Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.

    Reviews food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies.

    Refills patrons’ beverages as requested; monitors patrons during meals to provide for all needs.

    Suggests desserts to patrons at completion of meal; accurately takes and delivers dessert orders.

    Delivers ticket to patrons upon meal completion.

    Handles purchasing transactions, which includes accounting of daily sales.

    Receives payment form patrons; makes change as needed; issues receipts.

    Clears and resets tables as needed.

    Possesses and maintain thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.

    Maintain cleanliness and sanitation at all items; performs closing clean-up duties.

    Resolves patron problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.

    Answers phone in a courteous and timely manner.

    Assist other staff members as needed to ensure optimum service to all guests.

    Performs other duties as assigned by the Manager.

    JOB KNOWLEDGE:

    Minimum of 1+ years of restaurant experience in hospitality or similar environment. Prior experience in a fast paced, customer service/hospitality industry is preferred.

    Able to work flexible schedule, including weekends

    Customer service skills

    CERTIFICATE REQUIREMENTS: Must be obtained/current upon hire and maintained for duration of employment.

    TABC Certification

    Food Handler’s Certification

    SKILLS AND APTITUDES: Knowledge of wines and varietals. Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

    BENEFITS (Full-time):

    401(k)

    401(k) matching

    Dental insurance

    Employee assistance program

    Employee discounts

    Flexible spending account

    Health insurance

    Life insurance

    Paid time off

    Referral program

    Tuition reimbursement

    Vision insurance

    BENEFITS (Part-time):

    Employee discounts

    Referral program

    SCHEDULE:

    Must be available to work weekends

    Flexible scheduling

    Additional work available for special banquets or events

    We are an Equal Opportunity Employer.