Restaurant Server

Part-time/Full-time

At the Hotel Northampton, we pride ourselves on offering a unique dining experience with a commitment to exceptional service and high-quality cuisine in our two restaurant, the Coolidge Park Cafe and Historic Wiggins Tavern. Our vibrant atmosphere is complemented by a dedicated team of professionals who strive to create memorable moments for our guests.

We are seeking a passionate and enthusiastic Restaurant Server to join our dynamic team. The ideal candidate will have a strong work ethic, excellent communication skills, and a genuine desire to provide outstanding customer service. As a Server, you will play a key role in delivering a memorable dining experience by providing attentive, personalized service to each guest.

- Greet and welcome guests warmly as they arrive at the restaurant.

- Present menus and provide detailed information about menu items, including specials and dietary options.
- Take accurate food and beverage orders using the POS system, ensuring proper communication with the kitchen staff.
- Serve food and drinks promptly and efficiently, ensuring all requests are met.
- Check in with guests to ensure satisfaction with their meals and address any concerns or special requests.
- Process payments and accurately handle cash and credit transactions.
- Maintain cleanliness and organization of the dining area, including resetting tables and refreshing supplies as needed.
- Collaborate with team members to provide a seamless dining experience and support overall restaurant operations.
- Adhere to all health, safety, and sanitation guidelines.
- Stay informed about menu changes, daily specials, and promotions to effectively communicate with guests.

Qualifications:

- Previous experience as a server in a restaurant or hospitality environment preferred, but not required.
- Strong customer service skills with a positive and friendly attitude.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Excellent communication and interpersonal skills.
- Basic math skills for handling transactions and making change.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Knowledge of food safety practices and alcohol service regulations is a plus.

Benefits:

- Competitive hourly wage plus tips.
- Opportunities for career advancement within a growing team.
- Flexible scheduling to accommodate work-life balance.
If you are a team player with a passion for hospitality and a commitment to creating exceptional dining experiences, we would love to hear from you! Please submit your resume and a brief cover letter detailing your interest in the Restaurant Server position to [email/contact information].

The Hotel Northampton, with our two restaurants, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**