Benefits:

401(k)

Company parties

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Parental leave

Vision insurance

Europa Village is a one of a kind Wine Country destination offering an Old World European experience where service is gracious and unlimited. Everything viewed, touched and crafted will reflect an unsurpassed level of authenticity that speaks to our theme. Bolero Restaurante at Europa Village takes our guests on a culinary journey throughout the country of Spain. Our menu celebrates the centuries old tradition of dining together, tapas style. Tapas are prepared typically in bite size offerings and made to be shared.

Europa Village is looking for a full-time Restaurant Supervisor. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. Must have a minimum of 2 years supervisory experience. Fine dining experience is a plus. Strong customer service is a must.

Restaurant Supervisor Reports to:

Restaurant Manager

Responsibilities Specific to Restaurant Supervisor:

Posses and live Europa Village core values

Assists the Restaurant Manager in overseeing the restaurant operation

Assists in hiring and training of new employees

Delivers unsurpassed guest service to maximize guest satisfaction

Responds efficiently and accurately to guests questions and complaints

Controls operational costs and identifies measures to cut waste

Assists in appraisal of employees performances and provides feedback to improve productivity

Ability to "read' the restaurant and know what sections, areas and/or guests need attention

Ensures compliance with sanitation and safety regulations

Implements policies and protocols that will maintain restaurant operations

Accurately and efficiently run POS systems

Ensures deposits are completed and done correctly

Other duties as assigned

Expectations of the Restaurant Supervisor:

Creates and fosters an environment of "teamwork" by helping fellow employees or guests without a second thought

Able to communicate Europa Village's story

Able to treat all employees and guests in a respectful manner

Arrives to work prepared with excellent personal presentation standards and clean, pressed clothing with appropriate slacks and shoes

Arrives on time and is respectful of attendance and punctuality

Adheres to Europa Village's policies and procedures

Has an eye for detail

Must be available to work nights, weekends and holidays