Restoration Crew Supervisor

SERVPRO - North Fort Worth

Restoration Crew Supervisor

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    SERVPRO® of North Fort Worth

    Position: Restoration Crew Supervisor

    Compensation: $21 to $24 per hour PLUS Benefits, Bonuses & Overtime

    Relocation Assistance Available!

    Join Our Rapidly Growing Franchise!

    Our location has recently expanded into 4 new territories. We are looking for hardworking, customer-service oriented candidates who have proven skills in coordinating and performing work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience.

    This full-time position oversees the services provided and manages the daily activities. The Restoration Crew Supervisor position has the primary interaction with customers and is critical to ensuring customer satisfaction and managing job specific profitability.

    What You’ll Do:

    Explain process and answer customer questions, as needed.

    Monitor, communicate, and respond to customer needs/concerns.

    Communicate clear expectations to Production Technicians and supervise their activities.

    Perform production processes as scheduled and ensure quality control.

    Identify safety hazards, communicate, and establish control measures to ensure the

    safety of occupants and workers.

    Manage job file documentation to ensure complete and accurate project details.

    Manage assets by protecting and using equipment and materials properly

    Respond to water damage and fire damage cleanups 24/7

    On call after hours and weekends for emergency projects

    Ensure production processes following SERVPRO® production guidelines per work order

    What We’re Looking For:

    Experience in cleaning and restoration

    Previous supervisory experience preferred

    Effective written and oral communication w/basic math and computer skills

    Familiar with business-related computer/iPad technologies and software like Microsoft Office

    Works to exceed expectations 100% of the time

    Challenges themselves and those around them to always be better

    Works well in a team environment

    Brings a positive “can-do” attitude to work each day

    Other Requirements:

    Valid Driver’s License

    Must meet SERVPRO® hiring requirements

    WRT certifications (Required) and other IICRC certifications (Preferred)

    Capable of lifting/push/pull/carry up to 50 pounds regularly and occasionally

    up to 100 pounds with assistance

    Climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)

    Able to sit/stand/walk for prolonged periods of time

    Experience working with/around cleaning products/chemicals

    Ability to travel locally and out of state when necessary

    What We Offer:

    Relocation may be provided dependent upon candidate needs

    Medical/dental/vision insurance – company contributes a fixed amount per month

    Paid holidays

    Paid time off (after 1 year)

    Career progression

    Professional development

    Schedule:

    Monday to Friday

    On call

    Holidays

    Overtime

    Weekends

    SERVPRO® is a national restoration contractor with over 2,000 franchises that provides water and fire damage mitigation, restoration, janitorial, make-ready, general cleaning, reconstruction, and many other commercial services. The breadth of potential services provided is only limited by the needs of the local market.

    Current employees of Servpro franchisees: Employer will be contacted.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.