Benefits:

401(k) matching

Bonus based on performance

Company car

Competitive salary

Health insurance

SERVPRO of Sorrento Valley/University City is hiring a Restoration Operations Manager!

To learn more and apply, e-mail your resume and/or a brief description of work history to HR@servprosdca.com!

Benefits:

Competitive compensation

Superior benefits

Paid training

Career progression

Personal and professional development

And more!

As the Restoration Operations Manager, you will manage, support, and motivate the entire Restoration Division to ensure customer satisfaction, revenue and profit growth, and staff development. You will continue to ensure our Restoration Teams make every type of property damage “Like it never even happened®!”

Key Responsibilities

Maintain continuous communication with management, staff, and vendors to ensure proper operations of the organization.

Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.

Manage staff development of the Restoration Division.

Work with the General Manager and Owner to ensure operations remain compliant with legal and regulatory requirements.

Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.

Review, document, and discuss operational outcomes and key measures with the General Manager and Owner.

Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.

Maintain the development of leadership and management skills, as well as Restoration expertise.

Position Requirements

High School Diploma/GED required, Associates or Bachelors degree strongly preferred.

Industry certifications strongly preferred.

Minimum 5 years of experience in the restoration industry.

Management experience strongly preferred.

Strong interpersonal skills, leadership skills, and management skills.

Effective written and oral communication skills

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Pay starts at $110K-$130K annually based on experience with bonuses available after 90 days.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.