Benefits:

Competitive salary

Bonus based on performance

Profit sharing

Opportunity for advancement

Training & development

Company parties

Restoration Operations Manager Benefits and Perks

Competitive Salary

Fast Paced Environment

End of year bonuses

Profit sharing

Restoration Operations Manager Job Summary

This position is a pivotal leadership position within the cleaning and restoration industry, responsible for overseeing all aspects of the company's operations. This role entails managing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction. The Restoration Operations Manager will develop strategic plans to drive business growth, manage company resources, and uphold strict compliance with industry standards. With a focus on quality service delivery, the Restoration Operations Manager also nurtures client relationships, leads and mentors staff, and optimizes operational processes. Ideal candidates will have a strong background in management, proven industry experience including water restoration & carpet cleaning, relevant certifications such as IICRC, and are passionate about the industry. This role is suited for a dynamic leader looking to make a significant impact in a fast-paced environment.

Restoration Operations Manager Responsibilities

Oversee daily operations of the business unit including effective management of resources, staff performance, and customer satisfaction.

Perform Carpet Cleaning and Water Restoration tasks

Respond promptly to emergency situations, including water damage, fire damage

Develop and implement strategic plans that align with company goals, focusing on operational efficiency and revenue growth.

Maintain a high standard of service delivery, ensuring compliance with industry regulations and company policies.

Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development.

Manage budgets, forecasts, and reports; implement strategies to reduce costs and maximize profitability.

Provide leadership, training, and guidance to staff; fostering a productive work environment and promoting a culture of teamwork and continuous improvement.

Restoration Operations Manager Qualifications

3-5 years of proven experience in a role within the carpet cleaning and water restoration industry.

Field experience in carpet cleaning and water restoration jobs with a roll-up-your-sleeves attitude

Current IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications.

CCT, WRT, AMRT, ASD (optional)

Strong understanding of business management, operational processes, and customer service.

Excellent communication, interpersonal, and leadership skills to lead crews of technicians.

Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.

Comfortability in creating Xactimate estimates.

Ability to learn and work within various technologies.

Ability to work in the field when needed.

Ability to build a strong team that adheres to company cultures and work ethics.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the US. Voda Cleaning & Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.