Benefits:
Company parties
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
SERVPRO of Jonesboro Restoration Project Coordinator
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Restoration Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.
If you are self-motivated, organized, and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.
Primary Responsibilities
Create estimates using Xactimate software. Training is provided
Assist Production Manager with office duties
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Daily job file coordination to include monitoring status, audit, and work-in-progress
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Assist other departments, as needed
Position Requirements
2+ year(s) of administrative or office-related experience
Experience with writing estimates, job file processes, and quality assurance a plus but not required
Experience in service industry environment a plus
Outstanding written and verbal communication skills
Successful at working in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and SERVPRO proprietary software
Minimum of HSD/GED preferred
Ability to successfully complete a background check subject to applicable law
Ability to pass a pre-employment drug screening
Hours
40 hours/week, flexible to work overtime when required
Normal working hours are between 8 a.m. and 4:30 p.m. M-F but hours could vary depending on workload
Pay Rate
Competitive pay based on experience.
Health Insurance Reimbursement provided
Dental & Vision Insurance provided
SERVPRO of Jonesboro is an EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.