Restoration Project Coordinator

SERVPRO of Jonesboro

Restoration Project Coordinator

Jonesboro, AR
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    SERVPRO of Jonesboro Restoration Project Coordinator

    Do you love helping people through difficult situations?

    Then, don’t miss your chance to join our Franchise as a new Restoration Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

    We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.

    If you are self-motivated, organized, and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.

    Primary Responsibilities

    Create estimates using Xactimate software. Training is provided

    Assist Production Manager with office duties

    Monitor and ensure client requirements are followed

    Review and validate initial field documentation

    Daily job file coordination to include monitoring status, audit, and work-in-progress

    Prepare job file reports

    Complete and review job file documentation for final upload and the audit process

    Assist other departments, as needed

    Position Requirements

    2+ year(s) of administrative or office-related experience

    Experience with writing estimates, job file processes, and quality assurance a plus but not required

    Experience in service industry environment a plus

    Outstanding written and verbal communication skills

    Successful at working in a fast-paced, team-oriented office environment

    Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

    Ability to learn new software, including Xactimate® and SERVPRO proprietary software

    Minimum of HSD/GED preferred

    Ability to successfully complete a background check subject to applicable law

    Ability to pass a pre-employment drug screening

    Hours

    40 hours/week, flexible to work overtime when required

    Normal working hours are between 8 a.m. and 4:30 p.m. M-F but hours could vary depending on workload

    Pay Rate

    Competitive pay based on experience.

    Health Insurance Reimbursement provided

    Dental & Vision Insurance provided

    SERVPRO of Jonesboro is an EOE M/F/D/V employer

    Each SERVPRO® Franchise is Independently Owned and Operated

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.