Restoration Service Cleaner

CRDN of the Ark-La-Tex

Restoration Service Cleaner

Memphis, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    About CRDN: CRDN Team Crouch is a leading expert providing restoration of textile, electronics, art, and other contents due to fire, smoke, water, or other damage. We own and operate our own plants, warehouses, and all work is done on our premises. We are proud to be a supplier to every major homeowner's insurance company that offers coverage in Texas, Arkansas, and Tennessee. We are one of a select group of dry cleaners committed to rigid standards of excellence and a full range of services. Our mission is to provide top-tier restoration services with a focus on customer satisfaction, reliability, and cutting-edge technology.

    Job Overview:

    CRDN of the Midsouth is seeking a dynamic and results-driven Textile/Contents Cleaner to join our growing team. In this role, you will be responsible for cleaning, deodorizing, and restoring textiles, clothing, soft goods, and personal contents affected by damage. You will use specialized cleaning equipment and techniques to ensure items are returned to their pre-loss condition whenever possible.

    Key Responsibilities:

    Textile & Contents Cleaning

    Clean and restore textiles, clothing, and soft goods affected by smoke, fire, water, and mold.

    Use industrial washers, dryers, ozone treatments, and specialized cleaning solutions for restoration.

    Inspect items to determine the best cleaning methods and document the condition before and after cleaning.

    Handle delicate fabrics and specialty garments with care to prevent damage.

    Inventory & Documentation

    Properly tag, log, and track all textiles and contents through the cleaning and restoration process.

    Maintain accurate documentation, including customer reports and condition updates.

    Work with restoration software to update inventory records.

    Quality Control & Organization

    Ensure all cleaned items meet company and industry restoration standards.

    Organize and store restored items properly until they are ready for return.

    Maintain a clean and organized workspace, following safety and sanitation protocols.

    Customer Service & Team Coordination

    Communicate with the restoration team regarding cleaning progress and special handling requests.

    Assist in pack-outs and pack-backs when needed.

    Handle customer inquiries with professionalism and empathy.

    Qualifications:

    Experience in textile cleaning, restoration, dry cleaning, or laundry services preferred.

    Knowledge of cleaning agents, fabrics, and restoration techniques is a plus.

    Strong attention to detail and ability to follow procedures.

    Ability to lift and move heavy loads as needed.

    Team-oriented with good communication skills.

    Basic computer skills for inventory tracking.

    What We Offer:

    Competitive pay and benefits package.

    Training and career development opportunities.

    A positive and team-oriented work environment.

    The chance to make a difference in helping customers recover after disasters.