Restoration Supervisor

SERVPRO of Hyde Park, Central Austin - 12031

Restoration Supervisor

Austin, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Vision insurance

    SERVPRO of Hyde Park, Central Austin - 12031 is hiring a Restoration Supervisor!

    As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

    Key Responsibilities

    Coordinate and perform production processes as scheduled and ensure quality control

    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Communicate clear expectations to restoration technicians and supervise their activities

    Document a detailed and accurate job file to support the services provided

    Manage labor and consumable item usage on assigned projects

    Communicate with restoration project manager and office staff on project progress and issues

    Additional Responsibilities:

    Communicate and follow all OSHA guidelines for job safety

    Manage assets by protecting and using equipment and materials properly

    Coach and train restoration technicians

    Position Requirements

    Valid driver’s license

    High school diploma/GED (preferred)

    At least 1 year of experience in cleaning, restoration, or construction

    IICRC certification a plus, not required

    Skills/Physical Demands/Competencies

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning agents

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.