Restoration Supervisor

SERVPRO of Sugar Land-8761

Restoration Supervisor

Sugar Land, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Servpro of Sugar Land is hiring a Restoration Supervisor!

    Benefits

    Servpro of Sugar Land offers:

    Competitive compensation

    Superior benefits

    Career progression

    Professional development

    And more!

    As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

    Key Responsibilities

    Coordinate and perform production processes as scheduled and ensure quality control

    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Communicate clear expectations to restoration technicians and supervise their activities

    Document a detailed and accurate job file to support the services provided

    Manage labor and consumable item usage on assigned projects

    Communicate with restoration project manager and office staff on project progress and issues

    Additional Responsibilities:

    Communicate and follow all OSHA guidelines for job safety

    Manage assets by protecting and using equipment and materials properly

    Coach and train restoration technicians

    Position Requirements

    Valid driver’s license is required for this position.

    High school diploma/GED (preferred)

    At least 1 year of experience in cleaning, restoration, or construction

    IICRC certification of WRT is required for this position; ASD is preferred too.

    Skills/Physical Demands/Competencies

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning agents

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.