Job Description

The Retail Clerk is responsible to ensure the smooth and efficient operations of the Retail Store. Exceeding guest expectations in a professional and courteous manner by offering suggestions for the perfect gift to create a memorable experience.

What you will be doing:

• Insure all merchandise is stocked properly and that cleanliness and neatness of store fixtures and displays is meticulous.
• Perform money transactions accurately.
• Use proper phone etiquette. Assist the guests’ in all phases of the operation.
• All customers will be greeted and given a warm farewell.
• Showcase complete knowledge of all products available
• Up sell or suggest additional products or items to guest, which will impact outlet revenue.
• Maintenance efficiency of all equipment, which includes Point of Sale System, Inventory Control System and Resort Software.
• Maintain and contribute to a positive work environment.
• Deliver service in a consistent, personalized and gracious manner.
• Follow and support the service commitment and core values.
• Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50lbs.
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Additional Information

Visa Requirements: Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion: __ We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

**About Fairmont Hotels & Resorts: **At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

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