Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Perks and Benefits:

Direct career growth path to Regional or Area Management positions and additional options

Competitive salaried base pay plus performance bonuses based on KPI

Medical, dental, and vision insurance benefits

Merit-based pay increases

Paid Vacation

Complimentary service membership

About the Position:

The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.

This position requires:

2+ years of management experience

Customer service experience (retail, restaurant)

Strength to lift up to 70 pounds; stamina to stand for long periods of time

Reliable transportation

Willingness to work in a smoke-free environment

Who We Are Looking For:

A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs.

Tasks:

Drive membership sales through health and wellness education

Maintain a knowledgeable team that prioritizes dog wellness and safety

Drive employee development through leadership, training, and performance reviews

Create an environment conducive to teamwork, open communication, and Scenthound values

Manage client expectations; Resolve customer concerns

Ensure the safety of dogs and team members at all times

At times, you may need to assist the staff with caring for the dogs.

Skills and Abilities:

Effective communication with team members and dog parents

Leadership, coaching, mentorship

Recruiting, hiring, and creating a happy and effective team

Time-management – ability to make an efficient schedule

Computer/ technology proficiency