Job Description

A day in the store looks like this:
As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise.

Providing great customer service isn’t just a goal—it’s the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Qualifications

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory. The applicants who see success in our recruitment process are most likely to be:

• Customer-focused and thinking in a commercial way.
• Interested in trends and fashion.
• Experienced in receiving and processing deliveries
• Experienced in replenishing the sales floor
• Communicative, positive, and open-minded
• Willing to learn, adaptable and action-oriented.
• Collaborative, inclusive and supportive
• Self-motivated, confident, and resilient

Additional Information

Compensation : $17.00 an hour*

*COS, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. COS may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Benefits

We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this US based colleagues also receive:

• 25% Staff Discount
• Clothing Allowance
• Medical, Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday, and Parental Pay
• Health, and Dependent Care FSA.
• Plus, additional Voluntary Benefits.

Inclusion & Diversity:

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

All your information will be kept confidential according to EEO guidelines.