Job Summary
The Retail Sales Associate will be responsible for providing excellent customer service, assisting customers with product selections, and ensuring a positive shopping experience. The role requires the ability to work in a fast-paced retail environment, handle transactions, and maintain store displays.
Essential Duties and Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Provide knowledgeable answers to customer inquiries about products, pricing, and availability.
- Help customers with product selection and suggest complementary products.
- Operate point-of-sale (POS) systems for cash and card transactions.
- Maintain store displays and ensure that the sales floor is clean, organized, and well-stocked.
- Process returns and exchanges according to company policies.
- Assist with inventory management, including stock replenishment and shelf organization.
- Stay informed on promotions, sales, and new merchandise.
- Meet and exceed sales targets as assigned.
- Collaborate with team members to ensure smooth store operations.
- Follow loss prevention policies and assist with reducing shrinkage.