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Retail Store Manager

Poolwerx Sarasota

Retail Store Manager

Sarasota, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid Holidays

    Company parties

    Competitive salary

    Employee discounts

    Free food & snacks

    Free uniforms

    Paid time off

    Duties/Responsibilities:

    Greets and interacts with clients.

    To ensure consistent client satisfaction, resulting in repeat business and referrals & client confidence

    Maintain high presentation standards in personal appearance, uniforms, stationery, promotion literature, and store presentation.

    Consults with clients to understand their needs and preferences related to products and services

    Demonstrates and explains products and services, selecting and suggesting options suitable for the client’s needs.

    Answers client’s questions about products and services.

    Answers incoming calls taking messages or responding to questions.

    Assists clients with purchase decisions.

    Implement the local area marketing, sales and promotional programs including social media posts and videos.

    Promote Poolwerx home services by maximizing opportunities to get pool side.

    Processes returns and exchanges.

    Provide accurate technical and sales services, including water testing and chemical equipment solutions, special orders and parts identification and pricing.

    Ensures a clean and safe environment for associates and customers to include sales floor and backroom, manager’s office, and restrooms.

    Performs store maintenance including but not limited to taking out garbage, sweeping, maintaining stock room.

    Collects payment using the store point of sale system.

    Participate in stock management activities including ordering and receiving products in the ERP system.

    Maintain a clean retail environment, including merchandise displays and adhering to OSHA policies & procedures.

    Performs other duties as assigned.

    Attend all training sessions and team meetings.

    Required Skills/Abilities:

    Understanding of pool chemistry and equipment a MAJOR PLUS!

    Excellent verbal and written communication skills.

    Excellent active listening skills

    Excellent interpersonal and customer service skills.

    Excellent sales skills.

    Excellent organizational skills and attention to detail.

    Ability to function well in a high-paced and stressful environment at times.

    Proficient with Microsoft Office Suite or related software.

    Ability to work various hours including weekends and some holidays

    Education and Experience:

    High school diploma or equivalent.

    Previous retail management experience preferred

    Physical Requirements:

    Ability to spend up to 100% of working time standing, walking, and moving around the Store

    Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop

    Ability to regularly push, pull and lift more than 50 pounds

    Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Poolwerx Corporate.