Retail leader with strong emphasis on sales and customer service

The Woodhouse Day Spa - Cleveland

Retail leader with strong emphasis on sales and customer service

Cleveland, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Training & development

    
    About the Role:
    
    The Woodhouse Day Spa - Cleveland is seeking a Retail Leader with a strong emphasis on sales and customer service. Join our team and be a part of a company that values relaxation, rejuvenation, and exceptional customer experiences.
    
    Responsibilities:
    
    Lead the retail team in achieving sales goals and providing exceptional customer service
    
    Train and mentor retail staff on product knowledge, sales techniques, and customer service skills
    
    Manage inventory, stock levels, and merchandising of retail products
    
    Assist customers with product selection and provide personalized recommendations
    
    Handle customer inquiries, feedback, and concerns in a professional and timely manner
    
    Requirements:
    
    Prior retail sales experience, preferably in a spa or luxury retail environment
    
    Demonstrated ability to meet and exceed sales targets
    
    Strong communication and interpersonal skills
    
    Knowledge of skincare, beauty, and wellness products
    
    Passion for delivering exceptional customer service
    
    About Us:
    
    The Woodhouse Day Spa - Cleveland and Rocky River is a premier destination for luxury spa services, offering a wide range of treatments and products to promote relaxation and well-being. With a focus on creating memorable experiences for our guests, we are dedicated to providing a nurturing and supportive work environment for our team members. ```
    
    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.