Job Description
We are looking for an Automotive Claims Payables Advisor to join the Revolos team! The ideal candidate will be experienced in accounts payables and processing. Must be a fast-learner and a dependable team member who is extremely detail oriented and able to achieve success when faced with deadlines. Able to communicate well within team, leadership and repair facilities.
RESPONSIBILITIES
· Paying service contract claims – reconciling billed costs to claim approval
· Validating and storing W-9 information to ensure compliance
· Documenting all job specific actions, conversations, and communications
· Payment Processing
· Answering inbound calls
· Correspond with repair facilities/claims advisor and respond to inquiries
· Research and resolve invoice discrepancies and issues
QUALIFICATIONS
· GED/High School Diploma
· 2+ years in a customer service role
· Accounts Payables/Receivable experience (Preferred)
· Service Warranty Administration (Preferred)
· Ability to multitask and handle high call volume in a call center environment
· Ability to type 25+ wpm
· Proficiency in: Word, Excel, Adobe, GoToMeeting, Microsoft Teams and Outlook
WORK FROM HOME REQUIREMENTS (DURING THE PANDEMIC IF REQUIRED)
PHYSICAL REQUIREMENTS:
· While performing the duties of this job, the team member is required to stand, walk, sit for long periods, use hands to handle/feel objects, type, bend/squat, reach with hands and arms, climb stairs/walk down stairs, balance, stoop, kneel, crouch and/or crawl, talk and hear
· The team member must occasionally lift and/or move up to 50 pounds
· The team member may be asked to help move office furniture or lift office equipment
Candidates must pass a pre-employment Drug Screen, Background Check.
Company Description
As a leading service provider, we pride ourselves on delivering a comprehensive suite of innovative products including vehicle service contracts, warranties, and ancillary products. Our coverage is marketed under multiple exclusive brands; auto, powersport, RV, marine dealerships, and financial institutions. Every team member is a revolutionary that makes up our remarkable assemblage of talent. Each unique individual and brand ambassador are strategically selected based on experience, commitment, and mindset. In our diverse and colorful culture, every team member has an opportunity to make their mark, add value, and contribute to the mission. You will continually learn from your peers, be challenged, and feel empowered to exceed.