Rehab Admissions Coordinator RIVERSIDE RECOVERY OF TAMPA - Tampa, FL 33603 Admissions Coordinator Based in Tampa, FL Specific Skills The Admissions Specialists job is to answer incoming calls and assist the client/family throughout the admissions and intake process. The Admissions Specialist's responsibility is to arrange travel, verify insurance, understand coverage, while providing excellent customer service. The specialist will need to be comfortable speaking with clients about finances or insurance issues. Additionally, the Admissions Specialist will be required to gather data and record critical information in the CRM system. Responsibilities and Duties Work closely with Business Development, Clinical, and Medical - communicating important client information Answer admissions calls promptly Rotating "on call" schedule Strong understanding of HIPAA Head the intake process by collecting insurance information, payment, paperwork etc.. Work with referral partners with excellent customer service Utilize problem solving skills Assist every call regardless if they are a good fit for our facility - utilize CRM system to refer out Qualifications and Skills At least one year related experience and/or training Minimum of a HS diploma or GED Experience in Marketing and or Sale helpful A strong understanding of substance abuse and dual-diagnosis issues and treatment Excellent team collaboration, telephone communication skills, problem-solving, planning, prioritizing, influencing, and organizational skills Ability to perform in a fast-paced environment and ability to multi-task Present a professional appearance and manner Ability to stay organized, document, focused, and manage time Proficient with computer software for office skills and in learning new company computer software programs Some nights and weekend hours are required Understanding of insurance benefits, co-pays, and Utilization Review Process (preferred) A strong understanding of substance abuse and dual-diagnosis issues and treatment 18 hours ago - save job - original job Apply Now Please review all application instructions before applying to RIVERSIDE RECOVERY OF TAMPA.