ROGERS BEHAVIORAL HEALTH, THE AREA'S LEADER IN BEHAVIORAL HEALTH SERVICES, IS LOOKING FOR A POOL INTAKE SPECIALIST TO JOIN OUR OCONOMOWOC LOCATION ON AM AND PM SHIFTS.

Intake Specialists serve as patient advocates and allow access to life-changing care for members of the community. Intake Specialists work within a collaborative team including physicians, providers, other intake specialists and many other members of a multidisciplinary team.  Gain career experience to develop and progress with a nationally recognized behavioral health leader.

Key responsibilities for this position will include (but are not limited to):

• Navigate in-person and phone inquiries for services by describing levels of care, screening for services, and providing program recommendation
• Explain insurance coverage to patients throughout admission process and answer related financial questions
• Assist in coordination of admissions with patients and/or their representative to include admissions information, directions, and information about the program they will be entering
• Educate patients and/or their representatives during the admissions process and related intake forms

 REQUIREMENTS:

• High School Diploma required; bachelor’s degree preferred in human services. 
• Working knowledge of managed care environment, procedures and criteria.
• Must pass pre-employment background and drug screen
• Must be fully vaccinated for COVID unless approved for a medical or religious exemption

PREFERRED JOB SKILL KNOWLEDGE:

• Hospitality and customer service experience
• Experience and proficiency with various technology outlets, including computer, software programs and sophisticated phone system

SCHEDULE:

Department is staffed 24 hours / 7 days a week

• Shift: Pool - minimum 1 shift/ week.  Potential for 2-5 shifts/ week depending on department schedule needs.  AM and PM shift coverage; potential for NOC coverage.  
• Weekend and holiday rotation is required

BENEFITS: 

• Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
• Childcare reimbursement offered for positions of 20 hours or more per week.
• Gainshare bonus based on company goals.
• 401k with matching contribution that is fully vested from day 1.
• Loan relief, tuition reimbursement and scholarship opportunities.

ABOUT ROGERS BEHAVIORAL HEALTH

Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. 

Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers In Health, an initiative that works to eliminate the stigma of mental health challenges. For more information, visit rogersbh.org.

To apply, please visit rogersbh.org/careers and complete an online application.

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EOE/MFDV

Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org)

Required Skills Required Experience